We stand behind our products 100%. That being said sometimes things don’t go as planned, but rest assured we are here to make them right. If for some reason you are not 100% satisfied with your order please contact us!
Unfortunately due to the nature of models and their very fragile nature we do not accept returns of models that have been damaged, are missing packaging or missing parts. We offer a 7 day return policy for buyers who pay the tracked return shipping as well as a 25% restocking fee. Please contact us before you plan to return any items and we will email you the details on how to proceed.
Cancellations and refund requests on all orders are subject to a 10% fee. We do not do this because we want to but rather because of recent policy changes by payment processing platforms. Special order item orders are final sale and are in no cases refundable.